Advanced Training Course on International Corporate & Diplomatic Protocol
is the most comprehensive and in-depth intensive two-day study training course on international corporate & diplomatic protocol for Civil Servants and Career Diplomats, International Organisations` Employees, Protocol Officers, PR Professionals, Event Organisers, Meeting Planners and all interested in the subject.


Dates: 22 - 23 November 2010
> Registration Now Open / Online Registration Form / Read More

Venue: Hilton Brussels,  Boulevard de Waterloo 38, 1000 Brussels - Belgium

This hands-on training course gives you insights into the art of interaction in multicultural environment and includes a dynamic workshop on verbal diplomacy. Due to the fact that cross-cultural differences can obstruct communication and interpersonal relationships this training aims to encourage and promote clear lines of successful multicultural communication.

Furthermore, the aim of this training session is to reduce the level of frustration, anxiety, uncertainty and concern when communicating at various levels with people from around the globe.

You’ll participate at the dynamic group workshops and discussions about currently used norms and proper rules of international protocol that you need to understand if you are either handling the organisation and logistics pertaining to the high level visits, or if you participate at such events and get in personal contact with distinguished visitors. The group workshop will include planning and establishing order of precedence and preparing agendas, table seating, vehicle seating, drafting welcome letters and thank you notes, invitations & RSVPs; organizing signing agreement ceremonies and activities when planning, coordinating, and participating at conferences, international social events and much more.

You`ll work with top Europrotocol experts facilitating the programme. and you`ll learn how to handle any protocol issues you would come across when organizing or attending international meetings or any other event.

Training Benefits:

• Encouraged confidence and capability through cross cultural training
• Enhanced professional appearance & image of your team and your organisation   
• Mastering international protocol and personal diplomacy
• Increased communication skills proficiency and competence
• Understanding European, American and Chinese dining etiquette;
• Increased credibility and confidence in media relations;
• Polished interpersonal skills when planning, coordinating, and participating at conferences and other events at the international level
• Ability to work in international environment and mastering cross-cultural communication;

• Kindly note that the attandence of Level I Course is not a prerequisite for attending the Advanced Course.

Due to the limited number of places we would encourage you to register your interest by emailing us at info@europrotocol.com as early as possible as places will be allocated on a first come first served basis.

Who Should Attend

• government officials
• practicing diplomats, civil servants, and those who wish to refresh or expand their knowledge of protocol
• international organizations` staff
• protocol officers
• PR consultants
• meeting and special events planners professionals,
• corporate executives and managers
• international and regional organizations staff, NGO staff
• executive/legal administrative professionals
• human relations professionals
• global entrepreneurs
• journalists
• interpreters 
• those who wish to improve their understanding of international protocol and those whose profession requires communicating and socializing in the global marketplace.

Training Course Workbook, Handouts, Europrotocol Training DVD and Certificate
This dynamic two-day training course programme includes:

• tuition & with two working luncheons (European & Chinese cuisine), morning and daily refreshments during breaks;
• step by step detailed Chinese dining tutorial;
• interactive role-playing exercise;
• Educational Workbook study material with Handouts;
• Training DVD video: »European Business Lunch Etiquette«
• Certificate of Attendance.

Registrations
Enrollment is strictly limited and available space will be filled in the order registrations are received.
Registration can be made by telephone, fax, email or online.  

Registration Fee
Registration Fee: 1.075 EUR per person
Registration Fee for 2nd participant from the same organisation: 1.029 EUR per person. Group Registration Fee for 3 participants or more from the same organisation: 998 EUR per person.
Please note that hotel accommodation is not included and can be arranged directly with hotel.

Kindly note that payment should be received with 7 days from the receipt of invoice unless otherwise stated in the invoice to ensure place and admission.

Early Registration
Early Registration Fee applies for all registrations received 6 weeks in advance.
Early Registration Fee: 998 EUR per person.
Early Registration Fee for 2nd participant from the same organisation: 985 EUR per person.
Early Group Registration Fee for 3 participants or more from the same organisation: 970 EUR per person.
Please note that hotel accommodation is not included and can be arranged directly with hotel.

Hotel Accommodation
Participants are responsible for arranging their own travel to and accommodation in Brussels. Please book your hotel accommodation as early as possible to avoid disappointment.
You may stay either at Hilton Brussels, Boulevard de Waterloo 38, 1000 Brussels, (www.hilton.com) or in one of the nearby hotels. Please click here for the list of hotels which are all situated in a short walking distance. Should you need any assistance please contact us at anna.rossi@europrotocol.com.
Registration Fee Payment
Credit Cards: VISA / MASTER CARD

 

EUROPROTOCOL LTD now accepts VISA and MasterCard credit card payments. For your security you can fax or phone credit card details to fax: + 386 1 5141 380 or
tel + 386 1 5057 187. We shall require the authorization for each credit card that helps us to protect you, our valued customers, from credit card fraud.

Please click here * to download the Credit Card Authorization Form. Please print the entire form, complete the details sign it with the credit card holder's signature and fax at
+ 386 1 5141 380 or scan and email at authorization@europrotocol.com the completed form to conclude your payment.

*You will need the free Adobe Acrobat reader to download the form. Please go to www.adobe.com to get your free copy.

Payment in full must have been received by us as cleared funds prior to the commencement of the training programme booked. Failure to do so will result in the refusal of the participant access to the training programme booked.
Cancellation/substitution/transfers:
If for any reason you have to cancel an agreed registration, this must be notified to us in writing, and the cancellation fees will apply as set out below:

• Less than 3 weeks 100%
• Less than 1 month 75%
• Alternatively a substitute participant can be provided.
• Transfers to other programmes or dates are subject to the same charges as cancellations.

Personal Insurance
Participants shall be regarded as carrying their own risk for personal injury or loss of property, including baggage during the Course/Workshop. We strongly recommend that, at the time of the booking your travel and tours, you take out a travel insurance policy of your choice. The policy taken should include loss of deposit/registration fee through cancellation, medical insurance, loss or damage to personal property, financial loss through disruption to accommodation or travel arrangements due to business failures, strikes or other industrial action, other Force Majeure occurrences or Acts of God. The organisers are in no way responsible for any claims concerning insurance.

Cancellation Policy
In the unlikely event if we do not have enough registrants to meet our minimum attendance we reserve the right to cancel a course, as of 30 days before the start of the course. In the case of cancellation, we will refund registration fees in full, or the participant can choose to transfer into a different course/workshop.

We cannot be responsible for plane tickets or other losses experienced as a result of a cancellation. Please consider this when making flight and accommodation arrangements. Therefore we suggest that you book your flight and hotel accommodation after you receive our e-mail, confirming the course 30 days prior to the course.

Change of Venue
We reserve the right to change the venue for the reasons beyond our control. However we guarantee that the course shall take place in Brussels in the hotel of the same category as indicated originally.

Programme Hours
Training course hours will be from 9:00 hrs to 16:30 hrs. Complete venue details will be emailed to participants as soon as registration is completed.  Luncheons on course days and refreshments are included in the registration fee.

Language
The course will be held in English.

Dress Code
We suggest Business Casual attire for all our public courses.

We look forward to meeting you soon!
Customized In-House Training Solution

This programme can be also exclusively presented to your organization at the location of your choice anywhere in the world. For further information and quotation please contact us at info@europrotocol.com

More Information
For additional information and assistance please contact Ms. Anna Rossi, Programmes Coordinator at anna.rossi@europrotocol.com.

All training programmes are copyrighted by Europrotocol - The European School of Protocol. We do not allow any reproduction of the training materials, nor audio or video recording. > Registration Now Open / Online Registration Form