Training Course Workbook, Handouts, Europrotocol Training DVD and Certificate
This dynamic two-day training course programme includes:
- Tuition & with two working luncheons, morning and daily refreshments during breaks;
- Step by step detailed luncheon tutorials;
- Interactive role-playing exercise;
- Educational Workbook study material with Handouts (an ideal reference for future protocol requirements);
- Training DVD video: » European Business Lunch Etiquette«
- Certificate of Attendance.

Registrations
Enrollment is strictly limited and available space will be filled in the order registrations are received.
Registration can be made by telephone, fax, email or online

Registration Fee
Registration Fee: 1.075 EUR per person
Registration Fee for 2nd participant from the same organisation: 1.029 EUR per person. Group Registration Fee for 3 participants or more from the same organisation: 998 EUR per person.
Please note that hotel accommodation is not included and can be arranged directly with hotel.

Kindly note that payment should be received with 7 days from the receipt of invoice unless otherwise stated in the invoice to ensure place and admission.

Accommodation
You may stay at Hotel Mercure Brussels Center Louise, Chaussée de Charleroi 38, 1060 Brussels at a special rate of 125 euros per night in a single room including Buffet Breakfast.
The rooms are held until one month prior the event date. WiFi available free of charge at the reception hall and in rooms a high speed cable internet at 10 euros for 24hrs.  To reserve your room please contact hotel reservations by email at mercurebrusselslouise@alliance-hospitality.com or call at Tel:+32 2 5336666 / Fax +32 2 5389014. When booking a room please mention "Europrotocol."

Should you need any additional information or assistance please contact us at anna.rossi@europrotocol.com.

Early Registration
Early Registration Fee applies for all registrations received 6 weeks in advance.
Early Registration Fee: 998 EUR per person.
Early Registration Fee for 2nd participant from the same organisation: 985 EUR per person.
Early Group Registration Fee for 3 participants or more from the same organisation: 970 EUR per person.
Please note that hotel accommodation is not included and can be arranged directly with hotel.

EUROPROTOCOL  now accepts VISA and MasterCard credit card payments. For your security you can fax or phone credit card details to fax: + 386 1 5141 380 or tel + 386 1 5057 187. We shall require the authorization for each credit card that helps us to protect you, our valued customers, from credit card fraud.

Please click here * to download the Credit Card Authorization Form. Please print the entire form, complete the details sign it with the credit card holder's signature and fax at
+ 386 1 5141 380 or scan and email at authorization@europrotocol.com the completed form to conclude your payment.

*You will need the free Adobe Acrobat reader to download the form. Please go to www.adobe.com to get your free copy.

Payment in full must have been received by us as cleared funds prior to the commencement of the training programme. Failure to do so will result in the refusal of the participant access to the training programme booked.
Cancellation/substitution/transfers:
If for any reason you have to cancel an agreed registration, this must be notified to us in writing, and the cancellation fees will apply as set out below:

• Less than 3 weeks 100%
• Less than 1 month 75%
• Alternatively a substitute participant can be provided.
• Transfers to other programmes or dates are subject to the same charges as cancellations.