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Mastering Negotiation
(Negotiation Skills Training)

is a realistic 21st century two-day workshop aimed at the entry level and intermediate level negotiators and is appropriate for all professionals who find themselves in a position where they need to negotiate and persuade to succeed. This highly interactive workshop is valuable for those committed to improving their negotiating techniques in order to achieve great results while maintaining relationship.

Dates : 26th – 27th February 2007
Venue: Holiday Inn Brussels City Centre
            Chausse de Charleroi 38
            Brussels, Belgium


 

This workshop is based on the model which is presented as a combination of the presentation, highly interactive role-playing exercise, group workshops, discussions and analysis. Negotiating Globally also involves simulation exercises, as well as extensive sessions on planning.


The participants at the workshop will simulate a negotiating model that really works, wherever it is used. Particular emphasis is given to the range of diverse communication techniques required to meet the cross-cultural challenges of the contemporary global marketplace.


Training Benefits:
We're all negotiating all the time in all kinds of everyday situations: parents negotiating with their children; employees negotiating with each other, with subordinates, with bosses; customers negotiating with salespeople or service providers, government officials negotiating with representatives of international organizations…

Gain the upper hand in every negotiating situation in which you find yourself and

  • improve knowledge on negotiation preparation

  • increase personal self-confidence and confidence of your team when negotiating internationally

  • increase interpersonal skills in how to create solid and productive business relationships

  • gain knowledge and skills on how to win others' trust through using persuasive language and body language

  • learn the art & science of persuasion

  • recognize the key elements that affect the outcome of negotiations.

  • use the right information to increase your negotiating leverage dramatically.

  • understand how to change "no" into “yes”

  • accurately predict responses to your negotiating maneuvers so you can counter them effectively.

In-House Training Solution
This programme can be exclusively presented to your company or organization at the location of your choice anywhere in the world. For an In-Company Workshop quotation, please contact us at: info@europrotocol.com


Training Programme Schedule (day 1)
08:45 – 09:00 Introduction to the Europrotocol Negotiation Programme
09:00 – 10:30 Defining and understanding negotiations
Principles of negotiations

Personal communication skills
Nonverbal communication
Understanding body language
How to project personal charisma and authority
10:30 – 10:45 COFFEE/TEA BREAK
10:45 – 12:15 Effective communication styles
Listening & questioning skills
How to prepare for any negotiation
Meeting techniques
12:15 - 13:00 LUNCH
13:00 – 14:30 Identifying the objectives
Understanding interests & positions
Using Principled Negotiation to reach the best deal
Dealing with difficult situations and difficult people
Game plan
Negotiating in pairs simulation
14:30 – 14:45 COFFEE/TEA BREAK
14:45 – 17:00 Planning and preparing for negotiation
Common mistakes
How to set and achieve your targets
Case simulation: “The Winner Takes it All”

Q & A
16:30 END OF DAY ONE

Some of the sessions will be video-recorded to support detailed and personal feedback.


Training Programme Schedule (day 2)
08:50 – 09:00 Summary of Day One
09:00 – 10:30 Advanced negotiation preparation
supported by simulation
How to create "Always Win Negotiation Strategy"
10:30 – 10:45 COFFEE/TEA BREAK
10:45 – 12:15 Personality and personal negotiation style
Building rapport
The art of persuasion
Step by step intensive negotiation analysis
Complex negotiation simulation
12:15 - 13:00 LUNCH
13:00 – 14:30 Conflict resolution
How to discover the vital common ground
Cross-cultural challenges
Simulation
"Negotiation Skills Training - Knowledge for Life"
14:30 – 16:00 Group Role Playing
Step by Step video detailed analysis

Q & A
16:30 END OF SEMINAR

On completion of this programme, participants will have optimized their negotiation skills. They will have gained the necessary know-how and self-confidence to participate effectively and succeed in their daily task of negotiating within the multicultural context.


Who Should Attend

  • Corporate Executives and Managers:

    • Management Executive Leaders,

    • Business Development Managers,

    • Sales & Marketing Executives,

    • Project Managers,

    • Purchasing Managers…

  • Government Employees

  • Those whose profession requires communicating and negotiating in the global marketplace.

The Negotiating Globally training workshop will provide you with the negotiating skills and tools to immediately enhance your performance in your selected field of negotiation!


Training Course Workbook, Europrotocol CD and Certificate
This dynamic two-day executive training workshop programme includes:

  • attendance with private luncheons and daily refreshments during breaks;

  • interactive role-playing exercise;

  • educational workbook study material with handouts (an ideal reference for the future);

  • Europrotocol PowerPoint Visual CD-Rom (designed for review and reinforcement of the training workshop); and

  • certificate of completion.


The following terms & conditions relate to the training programme "Mastering Negotiation", 26th –27th February 2007, in Brussels, organised by The European School of Protocol, Europrotocol®:

Registrations
Registration can be made by telephone, fax, email or online.


Registration Fee
Registration Fee: € 970 EUR per person
You will be pleased to know that additional participants from your organisation will get 10% discount. Please note that hotel accommodation is not included and can be arranged directly with hotel.

Kindly note that payment should be received until 10 January 2007 the latest, to ensure the participant’s place and admission.


Early Bookings
Early Registration Fee: € 873 EUR per person is available until 27 December 2006.
You will be pleased to know that additional participants from your organisation will get 10% discount.
Please note that hotel accommodation is not included and can be arranged directly with hotel.

Hotel Accommodation
Participants are responsible for arranging their own travel to and accommodation in Brussels. Holiday Inn Brussels City Centre ( www.holidayinn-brussels.com ) offered accommodation at a rate of € 125 per person per night in a standard single room, buffet breakfast included. Kindly note that provisional reservation is held until 27/12/2006. Please find hereunder the hotel reservation department’s contact details as follows: tel: + 32 2 533 67 37, fax: 32 2 538 90 14, email: hibruxelles@alliance-hospitality.com . When booking a room, please mention 'Europrotocol'.

Payment
Credit Cards:
 

THE SCHOOL OF PROTOCOL LTD now accepts VISA and MasterCard credit card payments. For your security you can fax or phone credit card details to fax: + 386 1 5141 380 or tel + 386 1 5057 187. We shall require the authorization for each credit card that helps us to protect you, our valued customers, from credit card fraud.

Please click here * to download the Credit Card Authorization Form. Please print the entire form, complete the details sign it with the credit card holder's signature and fax at + 386 1 5141 380 or scan and email at authorization@europrotocol.com the completed form to conclude your payment.

*You will need the free Adobe Acrobat reader to download the form. Please go to www.adobe.com to get your free copy.

Payment in full must have been received by us as cleared funds prior to the commencement of the training programme booked. Failure to do so will result in the refusal of the participant access to the training programme booked.

Cancellation/substitution/transfers:

  • If for any reason you have to cancel an agreed booking, this must be notified to us in writing, and the cancellation fees will apply as set out below:

    • Less than 1 month 100%

    • Less than 3 months 75%

    • More than 3 months 50%

  • Alternatively a substitute participant can be provided.

  • Transfers to other programmes or dates are subject to the same charges as cancellations.

Personal Insurance
Participants shall be regarded as carrying their own risk for personal injury or loss of property, including baggage during the Seminar/Workshop. We strongly recommend that, at the time of the booking your travel and tours, you take out a travel insurance policy of your choice. The policy taken should include loss of deposit/registration fee through cancellation, medical insurance, loss or damage to personal property, financial loss through disruption to accommodation or travel arrangements due to business failures, strikes or other industrial action, other Force Majeure occurrences or Acts of God. The organisers are in no way responsible for any claims concerning insurance.

Cancellation Policy
In the unlikely event if we do not have enough registrants to meet our minimum attendance we reserve the right to cancel a seminar, as of 30 days before the start of the seminar. In the case of cancellation, we will refund registration fees in full, or the participant can choose to transfer into a different seminar/workshop.

We cannot be responsible for plane tickets or other losses experienced as a result of a cancellation. Please consider this when making flight and accommodation arrangements. Therefore we suggest that you book your flight and hotel accommodation after you receive our e-mail, confirming the seminar 30 days prior to the seminar.

Change of Venue
We reserve the right to change the venue for the reasons beyond our control. However we guarantee that the seminar shall take place in Brussels in the hotel of the same category as indicated originally.

Programme Hours
All our training programmes run from 9:00 a.m. to 4:30 p.m.

Dress Code
We suggest “Business Casual” attire for all our public seminars/workshops.

All training programmes are copyrighted by Europrotocol, The European School of Protocol®. We do not allow any reproduction of the training materials, nor audio or video recording.
 

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